Privacy Policy

Last Updated: June 20, 2026

Introduction

This Privacy Policy explains how MAiTRAX™, provided by Mig Music Tech LLC ("we," "us," or "our"), collects, uses, and protects your information when you use our digital audio workstation and AI music generation platform.

We are committed to protecting your privacy and being transparent about data handling practices.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Username
  • Password (encrypted)
  • Optional: Name, profile picture
  • Payment information (processed by third-party payment processors)

Usage Data

We automatically collect:

  • Device information (OS, browser, hardware specs)
  • IP address and general location (city/country)
  • Feature usage (which tools you use, frequency)
  • Session duration and frequency
  • Error logs and crash reports
  • Performance metrics

Project and Content Data

We store:

  • Projects you create
  • Audio files you import or generate
  • Generation prompts and parameters
  • DNA analysis results
  • Effect settings and automation
  • Project metadata

AI Generation Data

When you use AI features, we process:

  • Text prompts you write
  • Reference audio you provide (for remix/style transfer)
  • Generation parameters (tempo, length, format)
  • Timestamp and user ID

How We Use Your Information

To Provide the Service

  • Authenticate your account
  • Store and sync your projects
  • Process AI generation requests
  • Enable collaboration features (if available)
  • Provide customer support

To Improve the Service

  • Analyze feature usage to prioritize development
  • Identify and fix bugs
  • Optimize performance
  • Test new features with user segments

To Communicate with You

  • Send service updates and announcements
  • Respond to support requests
  • Send billing and subscription notifications
  • Send marketing communications (opt-in only)

To Process Payments

  • Process subscription payments
  • Handle refunds and cancellations
  • Detect and prevent fraud

How We Share Your Information

Third-Party AI Services

When you use AI generation features, your prompts and optional reference audio are sent to third-party AI service providers. These providers process your data to generate music and may temporarily cache data for performance.

Current AI service providers may include:
  • Replicate
  • Stability AI
  • MiniMax
  • OpenAI
  • Other infrastructure and AI providers used to deliver MAiTRAX™ services

These providers may change over time as the platform evolves.

These providers have their own privacy policies:

  • Replicate: https://replicate.com/privacy
  • Stability AI: https://stability.ai/privacy-policy
  • MiniMax: https://intl.minimaxi.com/protocol/privacy-policy

We select providers based on licensing terms and data handling practices. We do not control third-party data retention policies.

Payment Processors

Payment information is processed by third-party payment processors (Stripe, PayPal, etc.). We do not store full credit card numbers.

Cloud Storage

Projects and audio may be stored using cloud infrastructure providers (AWS, etc.) in encrypted form. These providers do not have access to decrypted content.

Legal Requirements

We may disclose information if required by:

  • Court order or subpoena
  • Legal process
  • Government request
  • Protection of rights and safety

Business Transfers

If MAiTRAX™ is acquired or merged, your information may be transferred to the new entity. You will be notified of any such change.

What We DO NOT Do with Your Data

We do NOT:

  • Sell your data to third parties
  • Use your audio to train AI models without explicit consent
  • Share your projects publicly without permission
  • Use your music for marketing without consent
  • Monitor your audio content except to provide service or respond to abuse reports

Data Storage and Security

Where Data Is Stored

  • Account data: Encrypted cloud database
  • Projects: Encrypted cloud storage
  • Audio files: Encrypted storage, optionally synced to cloud
  • Logs and analytics: Aggregated and anonymized where possible

Security Measures

We implement:

  • Encryption in transit (TLS/HTTPS)
  • Encryption at rest for sensitive data
  • Secure password hashing (bcrypt)
  • Regular security audits
  • Access controls and authentication
  • Monitoring for suspicious activity

Data Retention

  • Active accounts: Data retained indefinitely while account is active
  • Deleted accounts: Data deleted within 30 days, except where required for legal or business purposes
  • Backups: May be retained for up to 90 days
  • Logs: Anonymized logs may be retained for analytics

Your Rights and Choices

Access Your Data

You can:

  • View account information in settings
  • Export your projects and audio
  • Request a copy of your data

Delete Your Data

You can:

  • Delete individual projects
  • Delete your account (all data deleted within 30 days)
  • Request immediate data deletion (contact support)

Control Communications

You can:

  • Unsubscribe from marketing emails
  • Adjust notification preferences
  • Opt out of analytics (may limit functionality)

Limit Data Processing

You can:

  • Disable cloud sync (store projects locally only)
  • Avoid AI features (no data sent to third parties)
  • Use MAiTRAX™ without creating an account (limited features)

AI-Specific Privacy

Prompts and Generation

When you generate music:

  • Prompts are sent to AI providers
  • Reference audio (if provided) is temporarily uploaded
  • Generation metadata is stored in your project
  • AI providers may cache requests for performance

Training Data

Current policy: Your audio is NOT used to train AI models.

If we introduce opt-in training programs in the future:

  • We will notify you explicitly
  • Participation will be voluntary
  • You will receive compensation or benefits
  • You can withdraw consent anytime

DNA Analysis

DNA analysis (audio feature extraction) runs locally or uses cloud-based AI for enhanced analysis:

  • Local analysis: Data never leaves your device
  • Cloud analysis (optional): Audio is sent to GPT-4 Audio for listening and description
- See OpenAI privacy policy: https://openai.com/policies/privacy-policy - You can disable cloud analysis in settings

Cookies and Tracking

Essential Cookies

We use cookies to:

  • Maintain your login session
  • Remember your preferences
  • Prevent fraud and abuse

These are required for the Service to function.

Analytics Cookies

We use analytics tools (Google Analytics, etc.) to:

  • Understand feature usage
  • Identify bugs and errors
  • Measure performance

You can opt out of analytics in settings or use browser tools.

Advertising

We do NOT use advertising cookies or serve ads in MAiTRAX™.

Children's Privacy

MAiTRAX™ is not directed at children under 13. We do not knowingly collect information from children under 13. If we learn we have collected data from a child under 13, we will delete it promptly.

Users aged 13-18 should have parental consent before using MAiTRAX™.

International Data Transfers

MAiTRAX™ operates globally, which means your data may be transferred to and stored in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.

GDPR Compliance (EU/EEA Users)

If you are in the EU or EEA, you have additional rights under GDPR:

  • Right to Access: Request a copy of your data
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restriction: Limit processing of your data
  • Right to Portability: Receive your data in a machine-readable format
  • Right to Object: Object to certain processing activities
  • Right to Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at info@migmusictech.com.

CCPA Compliance (California Residents)

If you are a California resident, you have rights under CCPA:

  • Right to Know: What personal information we collect and how it's used
  • Right to Delete: Request deletion of your data
  • Right to Opt-Out: Opt out of data sales (we do not sell data)
  • Right to Non-Discrimination: Equal service regardless of privacy choices

To exercise these rights, contact us at info@migmusictech.com.

Data Breach Notification

In the event of a data breach that affects your information:

  • We will investigate and assess the breach
  • We will notify affected users within 72 hours (where required by law)
  • We will provide information about the breach and steps to protect yourself
  • We will report the breach to relevant authorities

Changes to This Policy

We may update this Privacy Policy with 30 days notice:

  • Changes effective after notice period
  • Notice via email or in-app notification
  • Continued use constitutes acceptance
  • Previous versions archived and available on request

Material changes may require explicit re-acceptance.

Third-Party Links and Services

MAiTRAX™ may link to external websites or services. We are not responsible for their privacy practices. Review their privacy policies before providing data.

Contact Us

For questions about this Privacy Policy or to exercise your rights:

  • Privacy & Legal Inquiries: info@migmusictech.com
  • Support & Feedback: feedback@migmusictech.com
  • Website: https://maitrax.io
  • Business Entity: Mig Music Tech LLC

For GDPR, CCPA, privacy-related requests, data access requests, data deletion requests, or questions regarding how your information is processed, please contact:

info@migmusictech.com

We will make reasonable efforts to respond to privacy-related requests within applicable legal timeframes.

Transparency and Accountability

We are committed to:

  • Clear communication about data practices
  • Responding promptly to privacy inquiries
  • Regularly reviewing and updating our practices
  • Complying with applicable privacy laws

Summary

  • We collect account, usage, and project data to provide the Service
  • AI generation requires sending prompts and optional audio to third-party services
  • We do NOT sell your data or train models on your audio
  • Your audio and projects belong to you
  • You can access, export, or delete your data anytime
  • We implement security measures to protect your information
  • We comply with GDPR, CCPA, and other privacy regulations
  • We are transparent about how data is used

Last updated: June 20, 2026

For the most current version of this policy, visit: https://maitrax.io/privacy

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